What Qminder offers
Qminder is listed in three categories: walk-in queue, healthcare and retail and public sector. Its one-line description is a queue management, appointment and check-in platform with kiosks, SMS messaging and analytics for in-person service locations. The feature record confirms remote joining, QR code check-in, kiosk check-in, SMS notifications, two-way SMS, wait time estimates, a public wait board, appointment booking, multi-location management, analytics, a public API, customer feedback, multi-language messages and single sign-on. It records no table management and no POS integration. Recorded integrations are Zapier, Google Sheets, Okta, Microsoft Entra ID and OneLogin.
Pricing is public. Business is $869 a month ($9,468 a year) with 25 users, unlimited locations and unlimited visitors. Premium is $1,149 a month. SMS charges are included for the US, UK and Canada, appointments and the AI Service Analyst are paid add-ons, and the page states a one-month minimum term. A 14-day trial is recorded. Labels: Update activity: Moderate (3 iOS updates in the last 12 months), Market presence: Established (Tranco rank 201,994, domain registered 2006) and Buying style: Self-serve (public pricing, sign-up without talking to sales, and a custom or enterprise plan through sales).
Why buyers compare alternatives
- Entry price. The lowest published plan is $869 a month. A single office or small shop may look for tools priced in tens of dollars, or for a free plan.
- Per-user structure. The Business plan covers 25 users. Smaller teams pay for capacity they may not use, and larger ones read the add-on terms.
- Add-ons. Appointment booking, which many queue tools include in their main plan, is a paid add-on here.
- Platform. An iOS app is recorded but no Android package. Teams that use Android devices at the front desk should check the alternatives.
- Scope. There is no table management or POS integration recorded. A restaurant or retailer with POS needs looks elsewhere.
How to compare
- Set a budget range. Published starting prices among the alternatives range from $14.99 to $249 a month, against Qminder’s $869, with several priced per location.
- Count users and sites. Seat limits, location counts and visit caps drive cost differently across products.
- Check SMS terms. Included texts, per-text rates and country coverage vary.
- Check access and compliance. Look for SSO, SOC 2 and HIPAA BAA claims where you need them, and confirm them directly with the vendor.
- Check integrations. Identity providers, spreadsheets and POS links are recorded product by product.
- Pilot it. Use a trial or free plan at one location before rolling out.
Alternatives at a glance
Groupings come from the product records. Names are alphabetical and each group is a sample.
- Lower published starting prices: QueueAway ($14.99 a month), WaitQ ($27), Waitwhile ($31), Waitlist Me ($34.99) and ScanQueue ($49).
- Free plan that includes the waitlist: NextMe, ScanQueue, TablesReady, Waitlist App, Waitlist Me and Waitwhile.
- Similar compliance and SSO claims: Skiplino (HIPAA BAA claim, SSO), WaitWell (SOC 2 claim, SSO), Waitwhile (SOC 2 and HIPAA BAA claims, SSO) and Qwaiting (SOC 2 claim, SSO).
- Two-way SMS recorded: Frontlion, TablesReady, Waitlist Me, WaitWell and Waitwhile.
- Demo-led enterprise and public sector: QLess, Qmatic, Verint Appointment and Queuing and Wavetec publish no prices and are labelled Sales-led.
- Also listed in healthcare: Frontlion, Net Check In, Qwaiting, Skiplino, VirtuaQ and WaitWell are in the healthcare category too, with different buying models; check each listing.
Frequently asked questions
How much does Qminder cost?
The Business plan is $869 a month, or $9,468 a year, with 25 users and unlimited locations and visitors. Premium is $1,149 a month. Appointments and an AI analytics add-on cost extra, and the page states a one-month minimum term. A 14-day free trial is recorded.
Are text messages included?
SMS charges are included for the US, UK and Canada. Other countries may cost extra. Two-way SMS is confirmed in the feature record.
Which alternatives have lower published starting prices?
QueueAway ($14.99 a month), WaitQ ($27), Waitwhile ($31), Waitlist Me ($34.99), ScanQueue ($49) and Skiplino ($99 per location). Plan limits and included features differ, so compare the listings.
Does Qminder record compliance claims?
Yes. Its security page is linked for both a SOC 2 claim and a HIPAA business associate agreement claim, and SSO is recorded. Other products that record a HIPAA BAA claim include Skiplino, Waitlist App and Waitwhile.