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Skiplino

Queue management and appointment scheduling software with a branch app, kiosk and display screens for service businesses.

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Key facts

Starting price
From $99 per location / month, billed annually
Free plan
No free plan listed
Free trial
7-day free trial
Update activity
Moderate
Market presence
Established
Last checked

Overview

Skiplino is queue management and appointment software with a branch app, kiosk and display screens for banks, clinics, government and retail. Plans are priced per location, from 99 USD per month billed yearly.

Skiplino is queue management and appointment scheduling software for service businesses. The operator is listed as Skiplino Technologies WLL, and no headquarters country or founding year is stated on the pages the catalog read. Its industries include banking, healthcare, government, education, insurance, retail, telecom and automotive. It is not marked restaurant-relevant.

Customers join through a booking link, a QR code or the Skiplino app, or check in on a tablet kiosk with an optional printer. Staff use the Branch app, and a Display app turns a screen into a live queue board. Documented features include SMS and app notifications, wait time estimates, appointments, multi-branch management, a live dashboard, customer rating after service, multi-language messages, a public API and SSO. Two-way texting, table management and reservations are not documented.

Pricing is published per location per month. Retail and Appointment Professional plans start at 99 USD, Queue Management Professional is 299 USD and Enterprise is 399 USD. Virtual Branch is 549 USD, and a custom tier is quoted. Published rates are billed yearly, monthly billing costs slightly more without a published figure, and every plan carries a 7-day trial with no card. Setup is free, and on-premise deployment is priced by scope.

Named integrations are Epic, Cerner and Allscripts through FHIR APIs, plus WhatsApp alerts. No Square, Toast or Clover listings are recorded.

What the data shows

  • Update activity: Moderate (4 iOS updates in the last 12 months; Android app last updated 2026-08-20; last update 2026-08-20).
  • Market presence: Established (Tranco rank 3,503,153; 1K+ Google Play installs; Chrome UX Report field data exists; domain registered 2013).
  • Buying style: Self-serve (public pricing; sign up without talking to sales; a custom or enterprise plan through sales).
  • App stores: the Branch iOS app has too few ratings to show a score; the Android app has 1K+ installs.
  • Status page: a vendor status page exists at skiplinoservicestatus.instatus.com; no incident count is recorded.
  • Compliance: a business associate agreement is offered on request; no SOC 2 claim is recorded. No changelog page was found.

Pricing

Starting price
From $99 per location / month, billed annually
Free plan
No free plan listed
Free trial
7-day free trial
Buying style
Self-serve
Contract
Monthly or annual

Source: vendor pricing page

Features

FeatureSupportedSource
Join the waitlist remotelyYessource
QR code check-inYessource
Self check-in kioskYessource
SMS notificationsYessource
Wait time estimatesYessource
Public live wait boardYessource
Appointment bookingYessource
Multi-location managementYessource
Analytics & reportingYessource
Public APIYessource
Customer feedback surveysYessource
Multi-language guest messagesYessource
Single sign-on (SSO)Yessource

Who it's for

Best for

  • Multi-branch service sites that want per-location plans with unlimited tickets and central oversight source
  • Healthcare teams that want a business associate agreement on request and EHR links through FHIR source
  • Organizations that want a public API, webhooks and SSO alongside kiosk and display apps source

Not ideal for

  • Single small shops that want a free plan, since only a 7-day trial is offered source
  • Restaurants that need table management or reservations, which the data does not record source
  • Buyers who need messaging costs known up front, as SMS and WhatsApp fees are not published source

Pros and cons

Pros

  • Published per-location pricing with a 7-day trial and no card required source
  • Combines walk-in queueing and appointment booking, sold as separate or combined products source
  • Documents kiosk check-in, a TV display app and customer rating after service source
  • Lists a public API and SSO in its help center source

Cons

  • The 99 USD entry plan is a retail plan; walk-in queue plans start at 299 USD per location per month source
  • Published rates are billed yearly, and the monthly rate is not published source
  • Public API access may carry additional fees source

What reviewers mention

  • Reviewers say booking through the app saves waiting time (positive) [1] [2]
  • Booking availability limits frustrate consumers, often reflecting business settings (negative) [1]
  • Occasional ticket and queue-number glitches (negative) [1] [2]

Update activity and company

Update activity
Moderate
  • 4 iOS updates in the last 12 months
  • Android app last updated 2026-08-20
  • Last update 2026-08-20
Market presence
Established
  • Tranco rank 3,503,153
  • 1K+ Google Play installs
  • Has Chrome UX Report field data
  • Domain registered 2013
Buying style
Self-serve
  • Public pricing
  • Sign up without talking to sales
  • Custom or enterprise plan through sales

Google Play: 1K+ installs, last updated 2026-08-20.

How these labels are calculated

Company and platform

Integrations
Epic, Cerner, Allscripts, Whatsapp
HIPAA BAA
Claimed by vendor (source)
Domain registered
2013

Frequently asked questions

Does Skiplino have a free plan?

No. The pricing page offers a 7-day free trial on every plan with no credit card required, but no free plan. An older help article mentions a 14-day trial, and the pricing page is treated as current.

How much does Skiplino cost?

Plans are priced per location per month and billed yearly. Retail and Appointment Professional start at 99 USD, Queue Management Professional is 299 USD and Enterprise is 399 USD. Virtual Branch is 549 USD, and a custom tier is quoted.

Does Skiplino support appointments?

Yes. Customers can book through the mobile app or through agents. Appointments are also a separate priced product, and they can be combined with the queue product for an added monthly fee.

Which devices does Skiplino run on?

The Branch staff app is on iOS and Android tablets, and a consumer app and a TV display app are also listed. Customers can also join through a link with no app needed.

Alternatives to Skiplino

More in Walk-in queues

Sources

  1. https://skiplino.com/
  2. https://skiplino.com/pricing/
  3. https://skiplino.com/queue-management-system/
  4. https://skiplino.com/appointments/
  5. https://skiplino.com/industries/healthcare/
  6. https://skiplino.com/platforms/branch-app/
  7. https://skiplino.com/platforms/mobile-app/
  8. https://skiplino.com/platforms/display-app/
  9. https://skiplino.com/platforms/portal-admin/
  10. https://skiplino.com/about-skiplino/
  11. https://skiplino.com/developers/
  12. https://skiplino.com/security-and-compliance/
  13. https://skiplino.com/terms/
  14. https://help.skiplino.com/en/
  15. https://help.skiplino.com/en/articles/4209900-notifications
  16. https://help.skiplino.com/en/articles/4030848-appointments
  17. https://help.skiplino.com/en/articles/3868997-live-dashboard
  18. https://help.skiplino.com/en/articles/2461600-skiplino-branch-app-walk-in-desk
  19. https://help.skiplino.com/en/articles/2461766-skiplino-branch-tv-app-display-screen
  20. https://help.skiplino.com/en/articles/15553376-does-skiplino-offer-an-open-api-for-queue-management
  21. https://help.skiplino.com/en/articles/15553452-can-skiplino-integrate-with-our-crm-and-identity-systems
  22. https://help.skiplino.com/en/articles/15553337-do-customers-need-to-download-the-skiplino-app-to-book-a-ticket
  23. https://help.skiplino.com/en/articles/15553410-how-much-does-skiplino-cost
  24. https://help.skiplino.com/en/articles/3111379-can-i-have-a-free-trial-to-test-the-application
  25. https://skiplinoservicestatus.instatus.com/
  26. https://portal.skiplino.com/signup