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Waitlist Me

Waitlist and reservation app that texts or calls customers when their turn comes; used by restaurants, salons, clinics and other businesses.

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Key facts

Starting price
From $34.99 per month
Free plan
Yes
Free trial
No free trial listed
Update activity
Moderate
Market presence
Growing
Last checked

Overview

Waitlist Me is a waitlist and reservation app from Waitlist Me, Inc. of Charleston, SC that texts or calls customers when their turn comes. The pricing page states that a free version exists; paid plans start at USD 34.99 a month billed monthly.

Waitlist Me is a waitlist and reservation app made by Waitlist Me, Inc., headquartered in Charleston, South Carolina. According to the vendor, it launched in 2012 under the name Noshlist and later spun out of Dialpad as an independent company. It texts or calls customers when their turn comes, and the vendor lists restaurants, salons, barbershops, healthcare, retail, fitness, casinos and bowling among its users.

The product covers a waitlist, a reservations calendar, appointments by team member, a public waitlist page, QR code and iPad kiosk check-in, customizable notifications and reports. Pro and Platinum add table and resource management, two-way texting, reports and wait estimates drawn from history. Platinum adds floorplans and server management, and an API is mentioned only for enterprise customers.

Pricing is published and self-serve, and the pricing page states that a free version of the account exists without listing its limits. That free Basic level sends no text notifications, according to the vendor’s Clover App Market listing. Premium costs USD 34.99 a month billed monthly, Pro USD 59.99 and Platinum USD 99.99, with lower per-month figures on annual billing. The plans include 1,000, 2,500 and 5,000 notifications a month in the US and Canada, and additional notifications cost USD 0.02 each from a prepaid balance. Each location needs its own subscription. Other countries have separate plans with texts billed individually.

Integrations in the data are Square, Clover and Google Reserve. There is a Clover App Market listing, a Square link inside the iPad app, and a Google route that lets US and Canadian restaurant guests join the waitlist from search. Support runs by email.

What the data shows

  • Update activity: Moderate. 3 iOS updates in the last 12 months; the Android app was last updated 2026-09-07.
  • Market presence: Growing. Tranco rank 304,778, 50K+ Google Play installs, Chrome UX Report field data available. The domain registration lookup returned no result.
  • Buying style: Self-serve. Public pricing and sign-up without talking to sales.
  • App stores. The iOS app shows a 3.8 rating from 52 ratings and was first released in 2012. The Android app has 50K+ installs.
  • Status page. No status page is recorded.
  • Compliance. No SOC 2 or HIPAA claim is recorded.

Pricing

Starting price
From $34.99 per month
Free plan
Yes
Free trial
No free trial listed
Buying style
Self-serve
Contract
Monthly or annual

Source: vendor pricing page

Features

FeatureSupportedSource
Join the waitlist remotelyYessource
QR code check-inYessource
Self check-in kioskYessource
SMS notificationsYessource
Two-way SMSYessource
Wait time estimatesYessource
Public live wait boardYessource
ReservationsYessource
Table management / floor mapYessource
Appointment bookingYessource
POS integrationYessource
Multi-location managementYessource
Analytics & reportingYessource
Customer feedback surveysYessource

Who it's for

Best for

  • Small and mid-size single-site venues that want a published monthly price and self-serve sign-up source
  • Salons, barbershops, clinics and service counters that manage both a walk-in line and an appointment calendar source
  • Venues that want QR code check-in, an iPad kiosk mode and a public waitlist page source
  • Businesses on Clover or Square that want customer data linked to the waitlist source

Not ideal for

  • Teams that want phone or live-chat support, since support runs by email source
  • Multi-location groups on a tight budget, because each location needs its own subscription source
  • Buyers who need a public API, since no API documentation was found source

Pros and cons

Pros

  • The vendor's pricing page states that a free version of the account exists, though its limits are not listed source
  • Prices are published for Premium, Pro and Platinum, with monthly and annual billing source
  • The vendor states it does not require demos to sell source
  • Public waitlist display, reservations, appointments and analytics are documented source
  • Texts and phone-call notifications are customizable, and guests can reply to preset texts source

Cons

  • Notifications are capped per plan, and extra ones cost USD 0.02 each from a prepaid balance source
  • Two-way texting, table management and reports sit on Pro or Platinum per the pricing page source
  • Plan pages disagree on which tier includes some features source

What reviewers mention

  • App Store and Google Play reviewers call it easy to set up and good value for small venues (positive) [1] [2]
  • Reviewers note support is email only, with no live chat or on-demand phone support (negative) [1] [2]
  • Some reviewers report slow loading and updates not syncing across devices (negative) [1] [2]

Update activity and company

Update activity
Moderate
  • 3 iOS updates in the last 12 months
  • Android app last updated 2026-09-07
  • Last update 2026-09-07
Market presence
Growing
  • Tranco rank 304,778
  • 50K+ Google Play installs
  • Has Chrome UX Report field data
Buying style
Self-serve
  • Public pricing
  • Sign up without talking to sales

App Store rating: 3.8 from 52 ratings (Apple, checked 2026-09-30).

Google Play: 50K+ installs, last updated 2026-09-07.

How these labels are calculated

Company and platform

Founded
2012
Headquarters
US
Integrations
Square, Clover, Reserve with Google
Clover marketplace
Listed

Frequently asked questions

How much does Waitlist Me cost?

Premium is USD 34.99 a month billed monthly (USD 27.99 a month billed annually), Pro is USD 59.99 and Platinum is USD 99.99. Extra notifications beyond each plan's allowance cost USD 0.02 each from a prepaid balance.

Is there a free plan or trial?

Yes, with a catch. The pricing page states that a free version of the account exists but shows no plan card or limits for it. The FAQ calls it Free, and the Clover App Market listing describes this Basic level as having no text notifications, so guests are not texted until you upgrade. No free trial length is stated on the pricing page.

How many text notifications are included?

Premium, Pro and Platinum include 1,000, 2,500 and 5,000 notifications a month in the US and Canada. Other countries pay per text from a prepaid balance.

Which devices does Waitlist Me run on?

It has an iOS app and an Android app, runs on Clover devices and can turn an iPad into a self check-in kiosk.

Alternatives to Waitlist Me

Compare all alternatives to Waitlist Me

Sources

  1. https://waitlist.me/
  2. https://waitlist.me/pricing
  3. https://waitlist.me/international_plans
  4. https://waitlist.me/au/
  5. https://waitlist.me/waitlist-app
  6. https://waitlist.me/faq
  7. https://waitlist.me/about
  8. https://waitlist.me/terms_and_conditions
  9. https://waitlist.me/premium
  10. https://waitlist.me/pro-features
  11. https://waitlist.me/reservations-app
  12. https://waitlist.me/appointments-app
  13. https://waitlist.me/assignments-app
  14. https://waitlist.me/self-check-in
  15. https://waitlist.me/analytics-and-reports
  16. https://waitlist.me/customization-features
  17. https://waitlist.me/features/display-waitlist
  18. https://waitlist.me/features/waitlist-widget
  19. https://www.clover.com/appmarket/apps/EJJN0ZB5YZYJ8
  20. https://play.google.com/store/apps/details?id=com.nosh.list.NoshList&hl=en_US&gl=US
  21. https://apps.apple.com/us/app/waitlist-me/id573230074