Waitlist App: pricing, features & update activity

Overview

Waitlist App is a waitlist, check-in, reservation and appointment app from NOWAITN Corporation, with free offline and Starter plans and a paid Pro plan at 199 USD per location per month.

Waitlist App is a waitlist, check-in, reservation and appointment app for in-person businesses, operated by NOWAITN Corporation of Cambridge, Massachusetts. It is a different product from Waitlist Me and GetWaitlist. Its named industries include restaurants, salons, barbershops, spas, clinics, urgent care, tours, karaoke, studios, events and government offices. It is marked restaurant-relevant in the catalog.

Customers tap a link or scan a QR code and follow their place in a browser, with no app. Recorded features include a walk-up kiosk, a TV waitlist board, live wait estimates, reservations and appointments next to the walk-in line, a seating chart added in September 2026, analytics, an embeddable launch-list form, a REST API on Enterprise and guest messages in 9 languages. Two-way texting and POS integration are not recorded.

Pricing is published. Two free options exist: an offline app on one device, and Starter, with up to 250 new guests a week and no card. Pro is 199 USD per location per month, or 1,490 USD per year, and adds managed SMS and email, 1,500 customers a month and payments. Enterprise starts at 749 USD per month plus 199 USD per location and is bought through the vendor team. Paid plans have no trial. Free tiers are ad-supported according to the terms.

Integrations include Google Calendar, Stripe and Twilio, plus an assistant connector. No marketplace listings are recorded.

What the data shows

Update activity: Active (33 changelog entries in the last 12 months; last update 2026-09-29).
Market presence: Small (not in the Tranco top 1M; no Chrome UX Report field data; domain registered 2021).
Buying style: Self-serve (public pricing; sign up without talking to sales; a custom or enterprise plan through sales).
App stores: no iOS or Android listing was found; the product runs in a browser.
Status page: none recorded.
Compliance: a HIPAA business associate agreement is listed for Enterprise; no SOC 2 claim is recorded.
The changelog shows releases from v2.4 on 2026-05-04 to v4.16 on 2026-09-29.

Pricing

Starting price: From $199 per location / month
Free plan: Yes
Free trial: No free trial listed
Buying style: Self-serve
Contract: Monthly or annual

Source: vendor pricing page

Features

Feature	Supported	Source
Join the waitlist remotely	Yes	source
QR code check-in	Yes	source
Self check-in kiosk	Yes	source
SMS notifications	Yes	source
Wait time estimates	Yes	source
Public live wait board	Yes	source
Reservations	Yes	source
Table management / floor map	Yes	source
Appointment booking	Yes	source
Multi-location management	Yes	source
Analytics & reporting	Yes	source
Public API	Yes	source
Multi-language guest messages	Yes	source
Embeddable signup form	Yes	source

Who it's for

Best for

Very small walk-in lines that can stay within the free Starter plan of 250 new guests a week source
Single devices that want an offline app with no account, where data stays on the device source
Businesses that also take reservations, bookings or a seating chart alongside the walk-in line source

Not ideal for

Teams that need several staff logins on a low budget, as Starter has one login and Pro is 199 USD per location source
Buyers who want a native iOS or Android app, since the product is a browser-based web app source
Buyers who need a free trial of paid plans, because paid plans bill from day one source

Pros and cons

Pros

A free Starter plan is published, requires no card and includes the online waitlist source
A public changelog lists 33 dated releases in the last 12 months source
Records reservations, appointments, a seating chart, a TV board and a walk-up kiosk source
Guest messages are offered in 9 languages on paid plans source

Cons

The Pro plan is 199 USD per location per month against a free Starter tier, and card payments add a 7 percent platform fee plus Stripe fees source
Managed SMS and email, live wait estimates and extra logins require the paid Pro plan source
Public API access is limited to the Enterprise plan, with no public documentation site source

Update activity and company

Update activity: Active
33 changelog entries in the last 12 months
Last update 2026-09-29
Market presence: Small
Not in the Tranco top 1M
No Chrome UX Report field data
Domain registered 2021
Buying style: Self-serve
Public pricing
Sign up without talking to sales
Custom or enterprise plan through sales

How these labels are calculated

Company and platform

Website: waitlistapp.org
Headquarters: US
Integrations: Google Calendar, Stripe, Twilio
HIPAA BAA: Claimed by vendor (source)
Domain registered: 2021

Frequently asked questions

Does Waitlist App have a free plan?

Yes. Starter is free with no card, covering up to 250 new customers a week, one online line and one login. A separate offline app is also free, needs no account and keeps data on the device.

How much does Waitlist App cost?

Pro is 199 USD per location per month, or 1,490 USD per year. Enterprise starts at 749 USD per month plus 199 USD per location. Card payments taken through the app add a 7 percent platform fee plus Stripe fees.

Is there a free trial?

No trial is listed. The page says paid plans bill from day one and can be cancelled anytime, and the free Starter plan is the way to evaluate the product.

Does Waitlist App have a mobile app?

No iOS or Android store listing was found. It works in a browser and installs as a progressive web app, and customers join by link or QR code without an app.

Alternatives to Waitlist App

Waitlist Me From $34.99 per month
WaitQ From $27 per month, billed annually
WaitWell From $29 per location / month
Waitwhile From $31 per month, billed annually
Wavetec Book a demo for pricing
Barberly From $25 per month for 1 team member

Waitlist App

Key facts