ScanQueue: pricing, features & update activity

Overview

ScanQueue is a cloud queue and waitlist system where customers join by QR code and are alerted by WhatsApp, SMS or voice. It has a free plan and self-serve paid tiers from 49 USD per month.

ScanQueue is a cloud queue and waitlist system run by Tugadot Pty Ltd, an Australian company on the Gold Coast that says it was founded in 2025. Customers join by scanning a QR code with no app needed, can follow a live position and estimated wait in their browser, and are called by WhatsApp, SMS or a voice alert. The industries named on its site range from restaurants, barbershops and salons to clinics, hospitals, retail, banks and government.

Recorded features include remote joining, QR and kiosk check-in, wait time estimates, a TV display mode, appointment booking, multi-location support, analytics and Spanish-language notifications. The data does not record two-way SMS, table management, reservations or a documented public API, although API access is mentioned as available on request for Enterprise.

Pricing is published and self-serve. Starter is free for up to 10 customers per day. On the monthly tab, Essential is 49 USD per month for 100 customers per day, Growth is 99 USD, Pro is 249 USD and Enterprise is 499 USD. Paid plans carry monthly WhatsApp and SMS allowances that reset each month, and voice notifications are a custom add-on. A custom solution is available through sales, but it is not a named hidden-price tier.

Recorded integrations are Square, used for payments in the online-ordering feature, and WhatsApp. No Square, Toast or Clover marketplace listings are recorded.

What the data shows

Update activity: Active (44 changelog entries in the last 12 months; Android app last updated 2026-07-25; last update 2026-07-28).
Market presence: Growing (not in the Tranco top 1M; 10+ Google Play installs; Chrome UX Report field data exists; domain registered 2025).
Buying style: Self-serve (public pricing; sign up without talking to sales).
App stores: the iOS app was first released 2026-07-27 and has no ratings; the Android app has no rating.
Status page: none recorded.
Pricing note: the vendor’s pages state the daily and monthly customer limits in different ways, and the pricing page figures are used here.

Pricing

Starting price: From $49 per month
Free plan: Yes
Free trial: No free trial listed
Buying style: Self-serve
Contract: Monthly or annual

Source: vendor pricing page

Features

Feature	Supported	Source
Join the waitlist remotely	Yes	source
QR code check-in	Yes	source
Self check-in kiosk	Yes	source
SMS notifications	Yes	source
Wait time estimates	Yes	source
Public live wait board	Yes	source
Appointment booking	Yes	source
Multi-location management	Yes	source
Analytics & reporting	Yes	source
Multi-language guest messages	Yes	source

Who it's for

Best for

Small sites that want to test a QR waitlist on a free plan capped at 10 customers per day source
Teams that want published, self-serve tiers sized by customers per day and message allowance source
Businesses that notify guests through WhatsApp first and use SMS as a fallback source

Not ideal for

Restaurants that need a table map or reservations, which the data does not record source
Buyers who need a documented public API, since API access is on request for Enterprise source
Buyers who want a long operating history, because the product and its native app are new source

Pros and cons

Pros

A free Starter plan is published, and the paid ladder runs from 49 to 499 USD per month source
Includes a self check-in kiosk mode and a TV display for the waiting area source
Online booking is available from the Growth plan, alongside the walk-in queue source
A public changelog lists 44 entries in the last 12 months source

Cons

Plan limits are described inconsistently across the vendor's pricing, FAQ and signup pages source
Multi-location support starts at the Pro plan, and voice notifications are not in any base plan source
No ratings or reviews exist yet on the App Store or Google Play source

Update activity and company

Update activity: Active
44 changelog entries in the last 12 months
Android app last updated 2026-07-25
Last update 2026-07-28
Market presence: Growing
Not in the Tranco top 1M
10+ Google Play installs
Has Chrome UX Report field data
Domain registered 2025
Buying style: Self-serve
Public pricing
Sign up without talking to sales

Google Play: 10+ installs, last updated 2026-07-25.

How these labels are calculated

Company and platform

Website: scanqueue.com
Founded: 2025
Headquarters: AU
Integrations: Square, Whatsapp
Domain registered: 2025

Frequently asked questions

Does ScanQueue have a free plan?

Yes. The Starter plan is free, with up to 10 customers per day and a small trial SMS allowance. The vendor says there is no time-limited trial and no card is required for it.

How much does ScanQueue cost?

Paid plans listed on the monthly tab are Essential at 49 USD, Growth at 99 USD, Pro at 249 USD and Enterprise at 499 USD per month. Annual billing is marked as a 15 percent saving.

Does ScanQueue support appointments?

Yes, online booking is listed from the Growth plan and above. The Free and Essential plans are walk-in only.

Which platforms does ScanQueue run on?

A staff app is available on iOS and Android and is included on every plan. Guests join through a browser and do not install an app.

Alternatives to ScanQueue

Skiplino From $99 per location / month, billed annually
TablesReady From $39 per month
Uzeli From $139 per month
Verint Appointment and Queuing Book a demo for pricing
VirtuaQ Book a demo for pricing
Waitlist App From $199 per location / month

ScanQueue

Key facts