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QueueBee

Queue system with appointment booking, digital signage and customer feedback modules for healthcare, finance, retail and public sector.

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Overview

QueueBee is a queue management system from QueueBee Solution Sdn. Bhd. (Malaysia) with kiosks, ticket printers, appointment booking, signage and feedback modules for healthcare, finance, retail and public-sector sites. Pricing is by demo.

QueueBee is a queue management system from QueueBee Solution Sdn. Bhd., a Malaysian company with regional offices across Asia, Australia, the Maldives and Bulgaria listed on its site. It is aimed at healthcare, finance, retail, education, telecommunications, automotive, public-sector and utility sites, and is catalogued here under retail and public service and walk-in queues. The site also names a food and beverage industry, but the product is built around counters and branches rather than restaurant tables.

The offer combines software and hardware: standee kiosks, tabletop ticket printers, counter displays, call terminals and TV-connected multimedia displays. Customers can take a virtual ticket through a customer portal or scan a QR code on a ticket, see an estimated wait, and receive notices through signage, SMS, WhatsApp or mobile. Appointment booking is a separate system that handles booking, rescheduling and cancelling on web and app. Optional feedback modules cover NPS, CSAT and CES, and tickets and kiosks support multiple languages. A central console handles multi-branch monitoring and reporting.

No prices are published. The home page names QB10 and QB20 as customised solutions and QB360 as a subscription SaaS option, without amounts, so book a demo for pricing. Sales run through regional sites and partners. WhatsApp is the only named integration channel in the data; the vendor also mentions hospital information systems and CRM connections.

What the data shows

Update activity: Low. 0 iOS updates in the last 12 months; the Android app was last updated 2026-08-05, which is the most recent update recorded.
Market presence: Established. Not in the Tranco top one million, 100K+ Google Play installs, no Chrome UX Report field data, domain registered 2016.
Buying style: Sales-led. No public pricing: book a demo for pricing.
App Store and Play: iOS rated 4.2 from 962 ratings (last updated 2020-09-03); Android rated 3.6 with 100K+ installs.
Status page: none found.
Pricing record: checked 2026-09-30; no prices found.

Pricing

Starting price: Book a demo for pricing
Free plan: No free plan listed
Free trial: No free trial listed
Buying style: Sales-led
Contract: Not stated

Features

Feature	Supported	Source
Join the waitlist remotely	Yes	source
QR code check-in	Yes	source
Self check-in kiosk	Yes	source
SMS notifications	Yes	source
Wait time estimates	Yes	source
Public live wait board	Yes	source
Appointment booking	Yes	source
Multi-location management	Yes	source
Analytics & reporting	Yes	source
Customer feedback surveys	Yes	source
Multi-language guest messages	Yes	source

Who it's for

Best for

Clinics, banks, retailers and government offices that want physical kiosks and ticket printers together with virtual tickets source
Multi-department or multi-branch sites that need a central monitoring console source
Buyers who purchase through a local reseller or project team rather than self-serve source

Not ideal for

Buyers who need published prices or a free trial before talking to sales source
Teams that need a documented public API, which is not recorded source
Restaurants needing reservations or table management, which are not recorded source

Pros and cons

Pros

Customers can take a virtual ticket or scan a QR code, and receive notices by SMS, WhatsApp, signage or mobile source
Appointment booking, wait time estimates and optional NPS, CSAT and CES feedback modules are listed source
ISO 27001 and ISO 9001 certification is claimed on the vendor site source
The Android app was updated on 2026-08-05 and has 100K+ installs source

Cons

No public prices; tiers QB10, QB20 and QB360 are named without amounts, and hardware is part of the offer, so cost depends on both source
The iOS app was last updated in 2020 source
No help docs, changelog, status page or SOC 2 or HIPAA statement was found source

What reviewers mention

Account and login failures in the consumer queue app, including sign-up errors and logouts after updates (negative) [1] [2]
Queue numbers that freeze, lag or disappear after being taken (negative) [1] [2]
Taking a number remotely saves waiting time (positive) [1] [2]

Update activity and company

Update activity: Low
0 iOS updates in the last 12 months
Android app last updated 2026-08-05
Last update 2026-08-05
Market presence: Established
Not in the Tranco top 1M
100K+ Google Play installs
No Chrome UX Report field data
Domain registered 2016
Buying style: Sales-led
No public pricing: book a demo for pricing

App Store rating: 4.2 from 962 ratings (Apple, checked 2026-09-30).

Google Play: 100K+ installs, last updated 2026-08-05.

How these labels are calculated

Company and platform

Website: queuebeesolution.com
Headquarters: MY
Integrations: Whatsapp
Domain registered: 2016
First archived: 2016

Frequently asked questions

How much does QueueBee cost?

QueueBee publishes no prices. The home page names tiers QB10 and QB20 (customised enterprise solutions) and QB360 (subscription SaaS) without amounts, and every call to action is a demo request. Book a demo for pricing.

Does QueueBee have a free plan or trial?

No free plan or free trial is recorded.

Does QueueBee support appointments?

Yes. Its appointment booking system lets customers book, reschedule and cancel through web and app interfaces, alongside walk-in queuing.

Which app platforms does QueueBee have?

A consumer queue app exists on iOS and Android (also on Huawei AppGallery). It is for the public taking tickets, not for staff.

Alternatives to QueueBee

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