WaitlistSoftware.com

Run by TablesReady, which is listed here. How this site makes money

QueueAway

Virtual queue management system with a business app and customer app so walk-ins can join queues from their phones.

Visit website Compare alternatives

Key facts

Starting price
From £14.99 per month
Free plan
No free plan listed
Free trial
14-day free trial
Update activity
Low
Market presence
Small
Last checked

Overview

QueueAway is a virtual queue system for walk-in businesses such as barbershops, clinics and retail counters. It publishes a single-site price and quotes multi-site plans on request.

QueueAway is a virtual queue management system for walk-in businesses. It pairs a business app for staff with a customer-facing flow where visitors scan a QR code or tap a link to join the queue from their phone. The operator is listed as QueueAway, with a UK address in Maidstone. The industries named on its site include healthcare, retail, barbershops, events, venues, hospitality and government.

Recorded features cover remote joining, QR check-in, an optional self check-in kiosk described on its healthcare page, estimated wait times, an optional waiting-room display, customer feedback capture and analytics. Staff notify the next person in-app, by SMS or by WhatsApp. The data does not record two-way texting, appointments, reservations, table management, a public API or multi-language messaging.

Pricing is published for one plan. Solo Site is 14.99 GBP per month in the UK or 19.99 USD per month internationally, with unlimited walk-ins and unlimited staff accounts, billed monthly with no long-term contract. Multi Site, which adds one dashboard for all locations, and Custom App, a white-label option, are priced on request. All plans show a 14-day trial, and the pricing page says no card is needed to start. SMS and WhatsApp allowances and overage fees are not published.

No integrations are named on the vendor pages, and no Square, Toast or Clover marketplace listings are recorded. Compliance claims such as SOC 2 or HIPAA are not made.

What the data shows

  • Update activity: Low (1 iOS update in the last 12 months; Android app last updated 2025-10-17; last update 2025-10-20).
  • Market presence: Small (not in the Tranco top 1M; 100+ Google Play installs; no Chrome UX Report field data; domain registered 2018).
  • Buying style: Self-serve (public pricing; sign up without talking to sales; a custom or enterprise plan through sales).
  • App stores: the QueueAway Pro iOS app was first released 2024-02-18 and has no ratings; the Android app has no rating.
  • Status page: none recorded. No changelog page was found.
  • Pricing note: the pricing page lists 19.99 USD per month as the international price alongside 14.99 GBP for the UK.

Pricing

Starting price
From £14.99 per month
Free plan
No free plan listed
Free trial
14-day free trial
Buying style
Self-serve
Contract
Month to month

Source: vendor pricing page

Features

FeatureSupportedSource
Join the waitlist remotelyYessource
QR code check-inYessource
Self check-in kioskYessource
SMS notificationsYessource
Wait time estimatesYessource
Public live wait boardYessource
Multi-location managementYessource
Analytics & reportingYessource
Customer feedback surveysYessource

Who it's for

Best for

  • Single walk-in locations that want a QR queue at a flat monthly price source
  • Teams that want unlimited staff accounts with no per-seat charge source
  • Buyers who want to try the product for 14 days without entering a card source

Not ideal for

  • Restaurants that need table management or reservations, which the data does not record source
  • Buyers who need a public API, SSO or named integrations source
  • Teams that need to know messaging costs up front, since SMS and WhatsApp allowances are unpublished source

Pros and cons

Pros

  • Published entry price of 14.99 GBP per month, with a 14-day trial and no card at signup source
  • Customers join by QR code or link with no app download source
  • Notifications can go out in-app, by SMS or by WhatsApp source
  • Includes wait time estimates and queue analytics on all plans source

Cons

  • Multi Site and Custom App pricing is available only on request source
  • No integrations, marketplace listings or compliance certifications are recorded source
  • The business app has 1 iOS update in the last 12 months source

Update activity and company

Update activity
Low
  • 1 iOS update in the last 12 months
  • Android app last updated 2025-10-17
  • Last update 2025-10-20
Market presence
Small
  • Not in the Tranco top 1M
  • 100+ Google Play installs
  • No Chrome UX Report field data
  • Domain registered 2018
Buying style
Self-serve
  • Public pricing
  • Sign up without talking to sales
  • Custom or enterprise plan through sales

Google Play: 100+ installs, last updated 2025-10-17.

How these labels are calculated

Company and platform

Headquarters
GB
Domain registered
2018
First archived
2019

Frequently asked questions

Does QueueAway have a free plan?

No. The vendor offers a 14-day free trial with no card required at the start, but there is no free plan. Payment details are asked for only if you continue after the trial.

How much does QueueAway cost?

The Solo Site plan is listed at 14.99 GBP per month in the UK or 19.99 USD per month internationally, with unlimited walk-ins and staff accounts. Multi Site and Custom App are price on request.

Does QueueAway send SMS and WhatsApp messages?

Yes, staff can notify customers in-app, by SMS or by WhatsApp. The pricing page gives no message allowance or overage figures.

Which platforms does QueueAway run on?

The QueueAway Pro business app is on iOS and Android. Customers join through a QR code or link without installing an app.

Alternatives to QueueAway

More in Walk-in queues

Sources

  1. https://www.queueaway.co.uk/
  2. https://www.queueaway.co.uk/queue-management-system-pricing
  3. https://www.queueaway.co.uk/queueaway-features
  4. https://www.queueaway.co.uk/faq
  5. https://www.queueaway.co.uk/sign-up
  6. https://www.queueaway.co.uk/how-our-queue-app-works
  7. https://www.queueaway.co.uk/queueaway-benefits
  8. https://www.queueaway.co.uk/queue-management-system-for-health-care
  9. https://www.queueaway.co.uk/queue-management-systems-for-hospitality
  10. https://www.queueaway.co.uk/queue-management-system-for-events-and-venues
  11. https://www.queueaway.co.uk/use-cases/queue-management-use-cases
  12. https://www.queueaway.co.uk/terms
  13. https://www.queueaway.co.uk/privacy-policy
  14. https://www.queueaway.co.uk/contact-us
  15. https://apps.apple.com/us/app/queueaway-pro/id6458000862
  16. https://play.google.com/store/apps/details?id=com.vizrex.queueaway.barber