Qminder: pricing, features & update activity

Name: Qminder
Price: 869 USD

Overview

Qminder is a queue management and check-in platform for in-person service locations such as clinics, government offices, schools and retail counters. Pricing is published and starts at $869 per month for 25 users.

Qminder is a queue management, check-in and appointment platform built for in-person service locations. Qminder Limited, registered in England, says it started in 2011, and the catalog marks the product as not restaurant-relevant. The industries named on its site include healthcare, government, education, retail, banking, click and collect, automotive and dispensaries.

Visitors can join remotely through a hosted visitor page reached by link or QR code, or check in on an iPad kiosk. Staff work from a browser or iPhone dashboard. A waiting-room display runs as an Apple TV app. Texting is two-way, with welcome messages, waitlist updates and call-to-service alerts. Analytics cover visitors, average wait and service time, and Premium adds cross-location views.

Pricing is published and tiered by user seats and functionality, not by visitor or location. Business is $869 per month for 25 users with unlimited locations, visitors and service lines. Premium is $1,149 per month and adds 50 users, custom branding, an API with webhooks and SAML single sign-on. Enterprise is quoted. A 14-day trial is offered, and the page states a one-month minimum term. Hardware such as the iPad and Apple TV is bought separately.

Integrations recorded include Zapier, Google Sheets, Okta, Microsoft Entra ID and OneLogin, plus a public REST and GraphQL API. No marketplace listings on Square, Toast or Clover are recorded.

What the data shows

Update activity: Moderate (3 iOS updates in the last 12 months; last update 2026-09-28).
Market presence: Established (Tranco rank 201,994; Chrome UX Report field data exists; domain registered 2006).
Buying style: Self-serve (public pricing; sign up without talking to sales; a custom or enterprise plan through sales).
App Store: the iOS Qminder Dashboard app, first released 2016-01-11, shows a 3.2 rating from 13 ratings. No Android app was found.
Status page: status.qminder.com recorded 1 incident in the last 90 days.
Compliance claims: the security page describes SOC 2 Type II and HIPAA, with a business associate agreement available.
Changelog: no changelog or release-notes page was found.

Pricing

Starting price: From $869 per month
Free plan: No free plan listed
Free trial: 14-day free trial
Buying style: Self-serve
Contract: Monthly or annual

Source: vendor pricing page

Features

Feature	Supported	Source
Join the waitlist remotely	Yes	source
QR code check-in	Yes	source
Self check-in kiosk	Yes	source
SMS notifications	Yes	source
Two-way SMS	Yes	source
Wait time estimates	Yes	source
Public live wait board	Yes	source
Table management / floor map	No	source
Appointment booking	Yes	source
Multi-location management	Yes	source
Analytics & reporting	Yes	source
Public API	Yes	source
Customer feedback surveys	Yes	source
Multi-language guest messages	Yes	source
Single sign-on (SSO)	Yes	source

Who it's for

Best for

Multi-location service organizations that need unlimited locations under one account source
Healthcare and public-sector teams that need a HIPAA business associate agreement and SSO source
Staffed service counters that want kiosk check-in, a waiting-room TV display and two-way texting source

Not ideal for

Single small sites, because the lowest published plan is $869 per month source
Restaurants that need table management or a floor map source
Teams that rely on Android devices, since the data records an iOS app and no Android package source

Pros and cons

Pros

Pricing is published on the vendor page and a 14-day free trial is offered source
Records a public API with webhooks, plus Zapier and Google Sheets integrations source
Lists SOC 2 and HIPAA compliance claims on its security page source
Includes two-way SMS and customer surveys sent through messaging source

Cons

Entry price is $869 per month for 25 users, with no lower-priced published plan source
Appointments and the AI Service Analyst are paid add-ons sold through sales source
SMS charges are included for some countries only; other countries may cost extra source

What reviewers mention

Teams use it to keep visitor flow orderly and capture visit data (positive) [1] [2]
Reviewers describe the price as high for small sites and say texting adds cost outside included countries (negative) [1] [2]
The phone app has had sign-in, layout and loading problems (negative) [1]

Update activity and company

Update activity: Moderate
3 iOS updates in the last 12 months
Last update 2026-09-28
Market presence: Established
Tranco rank 201,994
Has Chrome UX Report field data
Domain registered 2006
Buying style: Self-serve
Public pricing
Sign up without talking to sales
Custom or enterprise plan through sales

App Store rating: 3.2 from 13 ratings (Apple, checked 2026-09-30).

How these labels are calculated

Company and platform

Website: qminder.com
Founded: 2011
Headquarters: GB
Integrations: Zapier, Google Sheets, Okta, Microsoft Entra Id, Onelogin
SOC 2: Claimed by vendor (source)
HIPAA BAA: Claimed by vendor (source)
Status page: Public status page, 1 incident in 90 days
Domain registered: 2006

Frequently asked questions

Does Qminder have a free plan?

No. The pricing page offers a 14-day free trial of all features but no free plan. Whether a card is needed to start the trial is not stated on any readable page.

How much does Qminder cost?

The Business plan is listed at $869 per month ($9,468 per year) for 25 users, unlimited locations and unlimited visitors. Premium is $1,149 per month, and Enterprise is by conversation with sales.

Does Qminder work on Android?

The catalog records an iOS dashboard app and no Android app. The kiosk runs on an iPad and the waiting-room display on an Apple TV, and the dashboard also runs in a browser.

Does Qminder support appointments?

Yes, as an add-on suite listed on the pricing page and sold through sales. Check-in by queue, remote sign-in and QR code are part of the core product.

Alternatives to Qminder

QueueAway From £14.99 per month
QueueBee Book a demo for pricing
Qwaiting From $249 per month
ScanQueue From $49 per month
Skiplino From $99 per location / month, billed annually
TablesReady From $39 per month

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Key facts