SpotOn Reserve: pricing, features & update activity

Name: SpotOn Reserve
Price: 100 USD

Overview

SpotOn Reserve is a waitlist and reservation system from SpotOn Transact, LLC that pairs with SpotOn POS. It offers predictive wait times, guest texting, a kiosk mode and a shared table map. The product page prices it as an add-on to the POS, and access starts with a demo.

SpotOn Reserve is the waitlist and reservation product from SpotOn Transact, LLC, a US company. It is described as a front-of-house tool covering reservations, the waitlist, guest seating, server rotation and takeout order notifications. The vendor lists restaurants (casual and fine dining), bars, breweries and cafes among its industries.

Guests can join a waitlist or book with a mobile number or email, through a web link, website widgets, or Google buttons. The vendor says its wait-time algorithm feeds estimates to Google in real time. Hosts page guests by text when a table is ready, and guests can reply to confirm, say they are late or cancel. A kiosk mode turns an iPad into a self-service check-in station. The table map shares data directly with SpotOn Restaurant POS. Other documented features include post-meal surveys, restaurant and multi-location analytics reports, and an API key and SDK for custom builds.

Pricing is partly public. The product page offers Reserve as an add-on to SpotOn POS at USD 100 a month with a one-time USD 250 setup fee, while a help article cites USD 150 per location. POS plans on the same page range from custom rates to USD 55 per station per month, and one POS plan lists USD 0 per station. There is no self-serve sign-up; every call to action is a demo request.

Integrations are limited in the data to Google Reserve and SpotOn POS itself.

What the data shows

Update activity: Moderate. 4 iOS updates in the last 12 months; last update 2026-08-26.
Market presence: Established. Tranco rank 28,571 (for the whole spoton.com domain), Chrome UX Report field data available, domain registered in 1997.
Buying style: Sales-assisted. Pricing is public, some plans require contacting sales, and self-serve sign-up is not confirmed.
App Store. The iPad host app shows a 3.2 rating from 20 ratings and was first released in 2018.
Status page. status.spoton.com shows 4 incidents in the last 90 days.
Compliance. No SOC 2 or HIPAA claim is recorded.

Pricing

Starting price: From $100 per month
Free plan: No free plan listed
Free trial: No free trial listed
Buying style: Sales-assisted
Contract: Not stated

Source: vendor page

Features

Feature	Supported	Source
Join the waitlist remotely	Yes	source
Self check-in kiosk	Yes	source
SMS notifications	Yes	source
Two-way SMS	Yes	source
Wait time estimates	Yes	source
Reservations	Yes	source
Table management / floor map	Yes	source
POS integration	Yes	source
Multi-location management	Yes	source
Analytics & reporting	Yes	source
Public API	Yes	source
Customer feedback surveys	Yes	source

Who it's for

Best for

Restaurants, bars and breweries that already use or plan to use SpotOn POS and want the waitlist tied to its table map source
Venues that want a self-service check-in station on an iPad through kiosk mode source
Multi-location operators that want comparison reports across locations source

Not ideal for

Buyers who want to sign up online without a demo, since every call to action is Get a demo source
Teams without SpotOn POS, because the page prices Reserve as an add-on to it source
Teams that need an Android host app, since the host app is iPad-only source

Pros and cons

Pros

Two-way texting lets guests reply to confirm, say they are late or cancel source
Wait times come from an algorithm and are fed to Google in real time source
Includes post-meal surveys, analytics reports and an API key for custom integrations source
The vendor FAQ states there are no per-cover charges source

Cons

The vendor pages conflict on price, at USD 100 a month on the product page and USD 150 per location in the help FAQ source
A one-time USD 250 setup fee applies, and contract length is unclear between vendor pages source
No per-text fee or text cap is published, and message edits need a custom phone number source

What reviewers mention

App Store reviewers report glitches in the host app, such as server numbers not updating after seating (negative) [1]

Update activity and company

Update activity: Moderate
4 iOS updates in the last 12 months
Last update 2026-08-26
Market presence: Established
Tranco rank 28,571
Has Chrome UX Report field data
Domain registered 1997
Buying style: Sales-assisted
Public pricing
Self-serve signup not confirmed

App Store rating: 3.2 from 20 ratings (Apple, checked 2026-09-30).

How these labels are calculated

Company and platform

Website: spoton.com
Headquarters: US
Integrations: Reserve with Google
Status page: Public status page, 4 incidents in 90 days
Domain registered: 1997

Frequently asked questions

How much does SpotOn Reserve cost?

The product page shows USD 100 a month plus a one-time USD 250 setup fee when added to SpotOn POS. A help article states USD 150 per location, so the vendor pages differ. POS plans are priced separately.

Does SpotOn Reserve have a free plan?

No free Reserve plan is recorded. The USD 0 per station figure on the same page belongs to a POS plan, not to Reserve, and no trial is mentioned.

Does SpotOn Reserve text guests when a table is ready?

Yes. The paging feature lets hosts text waitlist guests, and guests can reply to confirm, report running late or cancel. Messages must stay under 160 characters.

What devices does the host app need?

The host app runs on an iPad on iOS 13 or later. No Android host app is recorded, and the vendor says it does not supply iPads.

Alternatives to SpotOn Reserve

TablesReady From $39 per month
Toast Tables From $50 per month
Waitlist App From $199 per location / month
Waitlist Me From $34.99 per month
Waitly From $49 per month
WaitQ From $27 per month, billed annually

SpotOn Reserve

Key facts