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OpenTable
Restaurant reservation platform with table management and an online waitlist that guests can join remotely and get SMS alerts from.
Key facts
- Starting price
- From $299 per month
- Free plan
- No free plan listed
- Free trial
- No free trial listed
- Update activity
- Active
- Market presence
- Established
- Last checked
Overview
OpenTable is the restaurant-side reservation platform of OpenTable, Inc., part of Booking Holdings, with table management and an online waitlist. The waitlist is on the Core plan at USD 299 a month plus per-cover fees, on a one-year contract.
OpenTable is the restaurant-side platform of OpenTable, Inc., based in San Francisco and part of Booking Holdings Inc. The company dates its work to 1998. This listing covers the host app and web dashboard used by restaurants, not the diner app, and the online waitlist is one feature of it. Named industries include restaurants, restaurant groups, bars, wineries, hotels and casinos.
Recorded features are reservations, table management, remote waitlist join, SMS alerts, two-way texting, wait time estimates, analytics, multi-location tools and partner-gated APIs. Listed integrations are Toast, SpotOn, Stripe, Reserve with Google and Yelp.
Pricing is published. Basic is USD 149 a month, US only, and does not include the waitlist. Core is USD 299 a month and Pro is USD 499 a month, and both include it. Network covers cost USD 1 each on Core and Pro, and Basic lists USD 1.50 after 30 days. Reservations from the restaurant’s own website are included on Core and Pro. Premium SMS messaging is an add-on on Core and is included on Pro. The standard contract is one year and auto-renews annually, and Enterprise is contact sales. Self-serve sign-up is not confirmed.
What the data shows
- Update activity: Active. 25 iOS updates and 8 changelog entries in the last 12 months; the Android app was last updated 2026-09-08; last update 2026-09-28.
- Market presence: Established. Tranco rank 4,352, 100K+ Google Play installs, Chrome UX Report field data available, domain registered 1999.
- Buying style: Sales-assisted. Pricing is public, some plans require contacting sales, and self-serve sign-up is not confirmed.
- App Store and Play. The iOS app shows a 4.0 rating from 414 ratings. The Android app shows 1.7.
- Status page. A vendor status page exists at status.opentable.com; no incident count is recorded.
- Compliance. No SOC 2 or HIPAA claim is recorded.
Pricing
- Starting price
- From $299 per month
- Free plan
- No free plan listed
- Free trial
- No free trial listed
- Buying style
- Sales-assisted
- Contract
- Annual contract
Source: vendor pricing page
Features
| Feature | Supported | Source |
|---|---|---|
| Join the waitlist remotely | Yes | source |
| SMS notifications | Yes | source |
| Two-way SMS | Yes | source |
| Wait time estimates | Yes | source |
| Reservations | Yes | source |
| Table management / floor map | Yes | source |
| POS integration | Yes | source |
| Multi-location management | Yes | source |
| Analytics & reporting | Yes | source |
| Public API | Yes | source |
Who it's for
Best for
- Full-service restaurants that want reservations, table management and a waitlist alongside a diner network source
- Restaurant groups that want centralized reporting and permissions across locations source
- Venues on a supported POS such as Toast or SpotOn that want deposits and table status connected source
- Operators that want to build on the Sync, Booking or CRM APIs through the partner program source
Not ideal for
- Buyers who want the waitlist at the lowest price, since the Basic plan at USD 149 a month does not include it source
- Buyers who want a free plan or a self-serve start, since neither is recorded source
- Operators who want no per-cover fees, since network covers are charged on every plan source
- Hosts who rely on the mobile app, since reviewers report crashes and fewer features on phones and Android source
Pros and cons
Pros
- Plan prices are published, with Core at USD 299 a month and Pro at USD 499 a month source
- Records remote waitlist join, SMS alerts, wait time estimates, table management and reservations source
- Reservations from the restaurant's own website are included on Core and Pro source
- Lists integrations with Toast, SpotOn, Stripe, Reserve with Google and Yelp source
Cons
- Network bookings carry a per-cover fee, USD 1 a cover on Core and Pro source
- The standard contract is one year and renews annually source
- Premium SMS messaging is an add-on on Core and is included on Pro source
- The Google Play host app shows a 1.7 rating, and reviewers report crashes and annual renewal charges source
What reviewers mention
- Reviewers describe the host mobile app crashing, logging out or failing to refresh reservations (negative) [1] [2]
- Reviewers say phone and Android versions have fewer features than the iPad app (negative) [1] [2]
- Reviewers cite per-cover fees, high pricing and an unexpected annual renewal (negative) [1] [2]
- Operators praise the interface, live table status across devices and the diner network's reach (positive) [1]
Update activity and company
- Update activity
- Active
- 25 iOS updates in the last 12 months
- 8 changelog entries in the last 12 months
- Android app last updated 2026-09-08
- Last update 2026-09-28
- Market presence
- Established
- Tranco rank 4,352
- 100K+ Google Play installs
- Has Chrome UX Report field data
- Domain registered 1999
- Buying style
- Sales-assisted
- Public pricing
- Self-serve signup not confirmed
App Store rating: 4 from 414 ratings (Apple, checked 2026-09-30).
Google Play: 100K+ installs, last updated 2026-09-08.
How these labels are calculated
Company and platform
- Website
- opentable.com
- Founded
- 1998
- Headquarters
- US
- Parent company
- Booking Holdings Inc.
- Integrations
- Toast, Spoton, Stripe, Reserve with Google, Yelp
- Status page
- Public status page
- Domain registered
- 1999
Frequently asked questions
How much does OpenTable cost?
Core is USD 299 a month and Pro is USD 499 a month, and the waitlist is included on both. Basic is USD 149 a month, US only, and does not include the waitlist. Network covers cost USD 1 each on Core and Pro, and USD 1.50 on Basic after 30 days. Enterprise is contact sales.
Is there a free plan or trial?
No free plan is recorded, and no trial length is recorded. The Basic plan lists its cover fee as free for 30 days.
How long is the contract?
The pricing page states the standard contract is one year and renews annually.
Does it include a waitlist and texting?
Yes on Core and Pro. Guests can join remotely and receive text alerts with estimated waits. Premium SMS messaging is an add-on on Core and included on Pro.
Alternatives to OpenTable
Sources
- https://www.opentable.com/restaurant-solutions/
- https://www.opentable.com/restaurant-solutions/products/features/opentable-waitlist/
- https://www.opentable.com/restaurant-solutions/products/reservation-management/
- https://www.opentable.com/restaurant-solutions/products/table-management/
- https://www.opentable.com/restaurant-solutions/products/features/direct-messaging/
- https://www.opentable.com/restaurant-solutions/products/features/reporting/
- https://www.opentable.com/restaurant-solutions/products/features/owner-app/
- https://www.opentable.com/restaurant-solutions/restaurant-groups/
- https://www.opentable.com/restaurant-solutions/integrations/
- https://www.opentable.com/restaurant-solutions/compare/
- https://www.opentable.com/restaurant-solutions/api-partners/
- https://www.opentable.com/restaurant-solutions/feature-drop/
- https://www.opentable.com/restaurant-solutions/feature-drop/all/
- https://www.opentable.com/restaurant-solutions/feature-drop/july-2026/
- https://www.opentable.com/about/
- https://support.opentable.com/s/?language=en_US
- https://support.opentable.com/s/article/New-on-GuestCenter
- https://support.opentable.com/s/topic/0TODn00000092CqOAI/integrations
- https://support.toasttab.com/en/article/Why-does-a-customer-s-Resy-SevenRooms-and-OpenTable-integration-reservations-not-syncing-into-Toast
- https://play.google.com/store/apps/details?id=com.opentable.guestcenter&hl=en_US&gl=US
- https://apps.apple.com/us/app/opentable-for-restaurants/id766049754