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Eat App

Restaurant reservation and table management software with a waitlist that sends custom SMS alerts and runs on iPad, mobile and desktop.

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Key facts

Starting price
From $99 per month
Free plan
No free plan listed
Free trial
14-day free trial
Update activity
Active
Market presence
Established
Last checked

Overview

Eat App is a reservation and table management platform from a Dubai company, with a waitlist, SMS and WhatsApp messaging, a 14-day trial and paid plans from $99 a month billed monthly.

Eat App is a reservation and table management platform from Eat Application DMCC of Dubai, which says it was founded in 2015, and the About page names offices in the UAE, the US and India. Its waitlist is one module of a reservation-first product that also covers floor view, guest records, reports and review collection. Waitlisted guests get an SMS when a table is ready, can join through the booking widget or a QR code, and each entry carries a wait estimate.

Pricing is public and self-serve sign-up is offered. The pricing page shows Free, Lite, Core and Pro, plus an Enterprise tier for eight or more venues that requires contacting sales. Lite is the lowest paid plan at $99 a month billed monthly. The online waitlist and QR at door are ticked only from Pro, with an online waitlist add-on shown at $19 a month on lower plans. Payment and POS integration cost $39 a month each below Pro. Every plan has a 14-day trial with no card.

Recorded integrations include Square, Lightspeed, Revel, Oracle Micros, NCR Aloha, Stripe, Reserve with Google, WhatsApp, Instagram, Facebook and Tripadvisor. The vendor states that it supports API access, and its trust portal lists SOC 2.

What the data shows

  • Update activity: Active (14 iOS updates in the last 12 months; 1 changelog entry in the last 12 months; Android app last updated 2026-09-30).
  • Market presence: Established (Tranco rank 182,096; 10K+ Google Play installs; Chrome UX Report field data).
  • Buying style: Self-serve (public pricing; sign up without talking to sales; a custom or enterprise plan through sales).
  • App Store: the iOS app has fewer than 10 ratings, so no rating is shown. The Android app has 10K+ installs.
  • Status page: published at status.eatapp.co.
  • Compliance: a SOC 2 claim is linked to a trust portal. No HIPAA claim is recorded.
  • Last verified 2026-09-30.

Pricing

Starting price
From $99 per month
Free plan
No free plan listed
Free trial
14-day free trial
Buying style
Self-serve
Contract
Monthly or annual

Source: vendor pricing page

Features

FeatureSupportedSource
Join the waitlist remotelyYessource
QR code check-inYessource
SMS notificationsYessource
Wait time estimatesYessource
ReservationsYessource
Table management / floor mapYessource
POS integrationYessource
Multi-location managementYessource
Analytics & reportingYessource
Public APIYessource
Customer feedback surveysYessource
Multi-language guest messagesYessource

Who it's for

Best for

  • Venues and small groups that want reservations, table management and a guest database with a waitlist module source
  • Operators who want a free trial with no card, across all plans source
  • Venues that need POS and booking-channel integrations such as Square, Lightspeed, Google and Instagram source

Not ideal for

  • Walk-in-only venues that want an inexpensive queue, since the online waitlist and QR check-in start at the Pro plan or cost extra source
  • Buyers who need a free plan that includes the waitlist, since this is not shown source
  • Buyers who want a fixed all-in price, since extra messages and add-ons are billed separately source

Pros and cons

Pros

  • Public pricing with a 14-day trial and no card required source
  • Records SMS notifications, QR code check-in and wait time estimates source
  • Records analytics, customer feedback collection, a public API and multi-location management source
  • Records 14 iOS updates in the last 12 months and an Android update on 2026-09-30 source
  • Lists a SOC 2 claim on a trust portal source

Cons

  • Plan names differ within the pricing page, and the help center SMS allowance differs from the pricing page source
  • Two-way texting runs through WhatsApp rather than SMS, so two-way SMS is not recorded source
  • Messages beyond the plan allowance are billed per message at local carrier rates source

What reviewers mention

  • Venue staff describe the app as easy to use with helpful support, mostly in older reviews (positive) [1]
  • Reviewers report iPad and iPhone app stability problems such as freezing and slow sync (negative) [1]

Update activity and company

Update activity
Active
  • 14 iOS updates in the last 12 months
  • 1 changelog entry in the last 12 months
  • Android app last updated 2026-09-30
  • Last update 2026-09-30
Market presence
Established
  • Tranco rank 182,096
  • 10K+ Google Play installs
  • Has Chrome UX Report field data
Buying style
Self-serve
  • Public pricing
  • Sign up without talking to sales
  • Custom or enterprise plan through sales

Google Play: 10K+ installs, last updated 2026-09-30.

How these labels are calculated

Company and platform

Founded
2015
Headquarters
AE
Integrations
Square, Lightspeed, Stripe, Reserve with Google, Revel, Foodics, Oracle Micros, Ncr Aloha, Whatsapp, Instagram, Facebook, Tripadvisor
SOC 2
Claimed by vendor (source)

Frequently asked questions

How much does Eat App cost?

The pricing page lists Lite at $99 a month billed monthly ($69 billed yearly), Core at $199 ($159 yearly) and Pro at $389 ($299 yearly). Enterprise for 8 or more venues is by contacting sales.

Does Eat App have a free plan?

A Free plan is listed at $0 a month, limited to 100 guests monthly, but the page does not show that it includes the waitlist, so this catalog does not record a free plan.

Is there a free trial?

Yes. All plans have a 14-day free trial, and no credit card is required.

Does Eat App send text messages?

Yes, with SMS and WhatsApp on paid plans and no SMS on the Free plan. The allowance figures differ between versions of the pricing page and the help center, so none are recorded here. Volumes past the allowance are billed per message at local carrier rates.

Alternatives to Eat App

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Sources

  1. https://restaurant.eatapp.co/
  2. https://restaurant.eatapp.co/waitlist
  3. https://restaurant.eatapp.co/pricing
  4. https://restaurant.eatapp.co/host-stand
  5. https://restaurant.eatapp.co/integrations
  6. https://eatapp.co/integrations
  7. https://restaurant.eatapp.co/about
  8. https://restaurant.eatapp.co/terms-of-service
  9. https://restaurant.eatapp.co/privacy
  10. https://restaurant.eatapp.co/knowledge
  11. https://restaurant.eatapp.co/knowledge/release-notes
  12. https://restaurant.eatapp.co/knowledge/july-2026-product-releases
  13. https://restaurant.eatapp.co/knowledge/setting-up-waitlist-from-your-widget
  14. https://restaurant.eatapp.co/knowledge/waitlist-qr-codes
  15. https://restaurant.eatapp.co/knowledge/messaging-a-waitlist
  16. https://restaurant.eatapp.co/knowledge/manually-adding-a-guest-to-waitlist
  17. https://restaurant.eatapp.co/knowledge/setting-up-online-reservations
  18. https://restaurant.eatapp.co/knowledge/floor-view
  19. https://restaurant.eatapp.co/knowledge/getting-started-with-pos-integration
  20. https://restaurant.eatapp.co/knowledge/how-to-manage-multiple-restaurants-with-eat-app
  21. https://restaurant.eatapp.co/knowledge/restaurant-reports-overview
  22. https://restaurant.eatapp.co/knowledge/guest-reviews
  23. https://restaurant.eatapp.co/knowledge/widget-language
  24. https://restaurant.eatapp.co/knowledge/guest-messaging
  25. https://restaurant.eatapp.co/knowledge/two-way-whatsapp-messaging-for-restaurants
  26. https://trust.eatapp.co/
  27. https://status.eatapp.co/