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Hostme

Restaurant reservation, table management and waitlist software with guestbook, event and marketing tools for single venues and groups.

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Key facts

Starting price
From $109 per month
Free plan
No free plan listed
Free trial
14-day free trial
Update activity
Moderate
Market presence
Established
Last checked

Overview

Hostme is a restaurant reservation, table management and waitlist platform from a Virginia company, with two public plans from $109 a month billed monthly and a 14-day trial with no card.

Hostme is a restaurant reservation, table management and waitlist platform from Hostme, LLC, a Virginia limited liability company with a Washington, DC address. The vendor lists restaurants, restaurant groups, breweries, wineries, bars and clubs. Guests can join the waitlist through a widget on the restaurant’s website, a guest page or a direct link, and a tablet can run in kiosk mode near the entrance. Hosts can send an SMS automatically when a table is assigned, and wait estimates use one of two calculation methods.

Pricing is public. Mezzo and Grande are the two priced plans, at $109 and $169 a month billed monthly, with a 10 percent discount for annual billing, and Enterprise is custom pricing for 10 or more units. Waitlist is on all three plans. POS integration and private feedback appear on Grande. Add-ons include extra events at $20 each, marketing credit packs and per-cover fees on some booking channels. Sign-up goes through a lead form where an account specialist follows up, so self-serve sign-up is not recorded.

Named integrations include Square, Lightspeed, Reserve with Google, WhatsApp, Twilio, Stripe, Wix, Aloha, Oracle Micros, PAR Brink, Lavu and Heartland.

What the data shows

  • Update activity: Moderate (3 iOS updates in the last 12 months; Android app last updated 2026-09-16; last update 2026-09-28).
  • Market presence: Established (Tranco rank 415,400; 10K+ Google Play installs; Chrome UX Report field data; domain registered 2011).
  • Buying style: Sales-assisted (public pricing; Enterprise requires contacting sales; self-serve sign-up not confirmed).
  • App Store: the iOS app shows a 4.4 rating from 53 ratings. The Android app has 10K+ installs.
  • Status page: none found. No changelog is published.
  • Compliance: the vendor states it holds no SOC 2 or ISO 27001 certification.
  • Last verified 2026-09-30.

Pricing

Starting price
From $109 per month
Free plan
No free plan listed
Free trial
14-day free trial
Buying style
Sales-assisted
Contract
Monthly or annual

Source: vendor pricing page

Features

FeatureSupportedSource
Join the waitlist remotelyYessource
Self check-in kioskYessource
SMS notificationsYessource
Two-way SMSYessource
Wait time estimatesYessource
ReservationsYessource
Table management / floor mapYessource
POS integrationYessource
Multi-location managementYessource
Analytics & reportingYessource
Customer feedback surveysYessource

Who it's for

Best for

  • Single restaurants and small groups that want reservations, waitlist and a guestbook for a flat monthly fee source
  • Venues that want waitlist, kiosk check-in and unlimited SMS in every plan source
  • US and Canada operators who want texts at no per-message charge source

Not ideal for

  • Buyers who need a free plan, since none is listed source
  • Buyers who want to start without talking to a person, since sign-up goes through a lead form source
  • Operators outside the US and Canada who want predictable text costs, since texts cost about $0.07 each through a third party source
  • Buyers who need QR code check-in, since no QR feature is recorded source

Pros and cons

Pros

  • Public pricing with a 14-day trial and no card required source
  • Waitlist is included on all three plans source
  • Records SMS, two-way SMS and wait time estimates source
  • Records POS integration, multi-location support, analytics and private feedback source

Cons

  • Extras are billed separately, including events, marketing credit packs and some booking-channel fees source
  • Two-way SMS replies need an Android phone running the Hostme SMS app source
  • The vendor states it holds no SOC 2 or ISO 27001 certification source
  • No status page is recorded source

What reviewers mention

  • Staff find it easy to pick up and it runs on a phone or tablet, mostly in older reviews (positive) [1]
  • A few reviewers raised price and billing complaints dated 2020 and 2021 (negative) [1]

Update activity and company

Update activity
Moderate
  • 3 iOS updates in the last 12 months
  • Android app last updated 2026-09-16
  • Last update 2026-09-28
Market presence
Established
  • Tranco rank 415,400
  • 10K+ Google Play installs
  • Has Chrome UX Report field data
  • Domain registered 2011
Buying style
Sales-assisted
  • Public pricing
  • Self-serve signup not confirmed

App Store rating: 4.4 from 53 ratings (Apple, checked 2026-09-30).

Google Play: 10K+ installs, last updated 2026-09-16.

How these labels are calculated

Company and platform

Headquarters
US
Integrations
Square, Lightspeed, Reserve with Google, Stripe, Twilio, Whatsapp, Instagram, Facebook, Tripadvisor, Wix, Ncr Aloha, Oracle Micros, Par Brink, Lavu, Heartland, Squirrel
Domain registered
2011

Frequently asked questions

How much does Hostme cost?

Mezzo is $109 a month billed monthly or $98 billed annually, and Grande is $169 monthly or $152 annually. Enterprise is custom, for 10 or more units. Prices are in USD.

Does Hostme have a free plan or trial?

No free plan is listed. The pricing page offers a 2-week free trial with no credit card required.

Is the waitlist included in every plan?

Yes. Waitlist is listed on all three plans, with unlimited SMS and WhatsApp on paid plans.

How much do texts cost?

Texts are free in the US and Canada. Elsewhere the page lists about $0.07 per text through a third party, or free through Hostme's Android SMS app on your own phone.

Alternatives to Hostme

More in Restaurants

Sources

  1. https://www.hostmeapp.com/
  2. https://www.hostmeapp.com/features/waitlist
  3. https://www.hostmeapp.com/pricing
  4. https://www.hostmeapp.com/get-started
  5. https://www.hostmeapp.com/integration
  6. https://www.hostmeapp.com/solution/restaurant-groups
  7. https://www.hostmeapp.com/terms-of-use
  8. https://www.hostmeapp.com/privacy-policy
  9. https://www.hostmeapp.com/security
  10. https://help.hostmeapp.com/en/
  11. https://help.hostmeapp.com/en/articles/4885933-how-to-set-up-your-waitlist
  12. https://help.hostmeapp.com/en/articles/4362662-send-and-receive-free-sms-from-your-restaurant-through-android-sms-app
  13. https://help.hostmeapp.com/en/articles/4474686-how-to-enable-or-disable-online-reservations
  14. https://help.hostmeapp.com/en/articles/4476844-how-to-create-your-floor-plans-add-tables
  15. https://help.hostmeapp.com/en/articles/4471481-what-pos-systems-do-you-integrate-with
  16. https://help.hostmeapp.com/en/articles/4471426-view-reservation-statistics-in-analytics
  17. https://help.hostmeapp.com/en/articles/4511935-how-to-enable-the-private-feedback-feature
  18. https://help.hostmeapp.com/en/articles/4972171-billing-adding-a-credit-card-and-choosing-a-subscription-plan