CoverManager: pricing, features & update activity

Overview

CoverManager is a Spain-based reservation platform for restaurants and venues that includes a virtual waitlist called OnTheGo for walk-ins. Pricing is by demo, with three plans sold per venue.

CoverManager is a reservation system for restaurants and venues, operated by Restaurant Booking & Distribution Services S.L. of Sevilla, Spain. The vendor’s about page names Hospitality Tech Group as the group holding the brand. Its virtual waitlist, OnTheGo, is a module for walk-in guests. A guest scans a QR code at the entrance and registers contact details, and an automatic SMS goes out once a table is assigned. Staff see a live board of waiting guests with positions and estimated times.

The core product handles online reservations with a branded booking widget, a live seating plan and multi-venue management from one login. The vendor lists restaurants, fine dining, restaurant groups, nightclubs, beach clubs, hotel food and beverage and large events.

Pricing is by demo. Standard, Premium and Performance plans carry no prices and each ends in a demo request. The vendor describes a fixed monthly subscription per venue plus independent add-ons such as AI assistants and marketing automation. Which plan includes the waitlist is not stated.

The integrations page lists dozens of connections, including Lightspeed, Oracle Simphony and ICG for POS, Reserve with Google, OpenTable, Resy, Stripe, Adyen, Mailchimp and Salesforce.

What the data shows

Update activity: Moderate (10 iOS updates in the last 12 months; Android app last updated 2026-06-03; last update 2026-06-04).
Market presence: Established (Tranco rank 34,629; 50K+ Google Play installs; Chrome UX Report field data; domain registered 2015).
Buying style: Sales-led (no public pricing: book a demo for pricing).
iOS rating 4.7 from 12 ratings.
Status page: published at status.covermanager.com.
Compliance: no SOC 2 or HIPAA claim recorded.
Site claims about restaurant counts differ between pages, so none is recorded here.
Last verified 2026-09-30.

Pricing

Starting price: Book a demo for pricing
Free plan: No free plan listed
Free trial: No free trial listed
Buying style: Sales-led
Contract: Not stated

Source: vendor pricing page

Features

Feature	Supported	Source
QR code check-in	Yes	source
SMS notifications	Yes	source
Wait time estimates	Yes	source
Reservations	Yes	source
Table management / floor map	Yes	source
POS integration	Yes	source
Multi-location management	Yes	source
Analytics & reporting	Yes	source
Public API	Yes	source
Multi-language guest messages	Yes	source

Who it's for

Best for

Restaurants and groups that want reservations as the core product with a walk-in waitlist added source
Multi-venue groups that want to manage every venue from one login source
Venues that need POS, channel and payment integrations such as Lightspeed or Oracle Simphony source

Not ideal for

Buyers who want published prices or self-serve sign-up source
Walk-in-only venues that want a lightweight queue, since the waitlist belongs to a reservation platform source
Buyers who need two-way texting, which is not recorded source

Pros and cons

Pros

Records QR code check-in, SMS notifications and a staff board with estimated waiting times source
Records reservations, a live seating plan and multi-location management source
Lists integrations with POS, payment, marketing and review tools source
Publishes a status page and has apps on iOS and Android source

Cons

No public prices; every plan says Request a demo source
The plan that includes the virtual waitlist is not stated source
Deposits and gift cards carry fees, and amounts are not shown source
Contract length is not stated source

What reviewers mention

App Store reviewers report the mobile app failing to open or running slowly (negative) [1]
Some reviewers call the subscription expensive for the value received (negative) [1] [2]
Support teams and an easy interface with a guest database are praised (positive) [1] [2]

Update activity and company

Update activity: Moderate
10 iOS updates in the last 12 months
Android app last updated 2026-06-03
Last update 2026-06-04
Market presence: Established
Tranco rank 34,629
50K+ Google Play installs
Has Chrome UX Report field data
Domain registered 2015
Buying style: Sales-led
No public pricing: book a demo for pricing

App Store rating: 4.7 from 12 ratings (Apple, checked 2026-09-30).

Google Play: 50K+ installs, last updated 2026-06-03.

How these labels are calculated

Company and platform

Website: covermanager.com
Headquarters: Spain
Parent company: Hospitality Tech Group
Integrations: Lightspeed, Oracle Simphony, Icg, Reserve with Google, OpenTable, Resy, Facebook, Instagram, Google Maps, Stripe, Adyen, Apple Pay, Google Pay, Paynopain, Mailchimp, Brevo, Salesforce, Google Analytics, Google Tag Manager, Reviewpro, Gastroranking, Jusan, Gamma, Setera, Amadeus, Simple Night, Petalmaps
Status page: Public status page
Domain registered: 2015

Frequently asked questions

How much does CoverManager cost?

Prices are not published. The pricing page shows Standard, Premium and Performance plans, each ending in Request a demo, and describes a fixed monthly subscription per venue with optional add-ons.

Does CoverManager have a free plan or trial?

No free plan or trial is recorded. The vendor says a proposal follows a demo, which can be requested without obligation.

What is OnTheGo?

OnTheGo is the vendor's virtual waitlist. Walk-in guests scan a QR code at the entrance and receive an SMS when a table is assigned. The page says it can run standalone for venues that take no reservations.

Which platforms does CoverManager run on?

The vendor links an iOS app and an Android app (com.reserv.covermanager), and the reservation tools are web-based.

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CoverManager

Key facts